Hexagon

Customer Service

NESTIX customer service is available for you through all the phases of your solution’s life cycle, from early specification to daily production. At NESTIX we are always developing our solutions together with our major clients. This ensures that the decisions made during the software development process are in line with reality in prefabrication. With the help of our customer services, you can optimize the value of your production machinery and IT investments.

Customer support. Our support centers and local partners help you to deal with the issues you may face in daily production. For more information, please check the Members page.

Training. We train you to use our products effectively so that you can maximize your production. Training courses can be arranged at your site, in our training centers or cost efficiently as virtual training courses on the Internet. The training courses are always tailored to fulfill the specific needs of each customer.

System specification. We specify a tailored software package for you to fit your current production machinery and IT systems.

Installation and ramp up. Our deep understanding of prefabrication helps you to get your software up and running fast without interruptions in production. Correct data system requirements, proper project organization and customer support ensure our customers a full benefit of the NESTIX system.

Software updates. Our goal is to continously keep on improving our software. As our customer, you will be provided with updates to your current system to make your business even more successful.

Consulting. We have a complete vision of how a successful prefabrication business works, and we are willing to share this knowledge with our existing and new customers by offering consulting services. Our consulting services cover prefabrication process optimization, information management, system integrations and IT solutions.